Refund & Return Policy 💸

We want you to love your purchase—but if something’s not right, we’re here to help. Please review our policy below for returns, refunds, and exceptions.

⏳ 30-Day Return Window

You have 30 days from the date of delivery to request a return or refund.

To be eligible:

Items must be unworn, unused, and in original condition
Include tags, original packaging, and proof of purchase

📩 To start a return, email us at [email protected].
If your return is accepted, we’ll send you:

A prepaid return label
Instructions on how and where to send your package

Important: Returns sent without prior approval will not be accepted.

🍯 Food Products (Honey & More)

For safety reasons, we cannot accept returns of food items.
However, we’ve got you covered if:

Your order arrived damaged or incorrect
You’re unsatisfied with the product

In those cases, we may offer:

A full refund (for damaged/incorrect items)
A partial refund on a case-by-case basis if you’re unsatisfied

You don’t need to return food products—just reach out and we’ll make it right.

📦 Damaged or Wrong Items

Please inspect your order upon delivery.
If anything is damaged, defective, or incorrect, contact us immediately so we can sort it out as quickly as possible.

🚫 Non-Returnable Items

We cannot accept returns for:

Perishables: Food, flowers, plants
Custom or personalized items
Personal care products: Beauty, skincare, etc.
Hazardous materials: Flammable liquids, gases
Gift cards

📦 Bulk items (e.g., 15kg honey) are final sale and non-refundable.

If you’re unsure about a specific item, feel free to reach out to [email protected] before purchasing.

🔁 Exchanges

Need something else? The fastest way is to:

Request a return for the original item
Place a new order separately once your return is accepted

💳 Refunds

Once we receive and inspect your return:

You’ll be notified about the approval status
If approved, your refund will be processed to your original payment method

Please note: It may take a few business days for your bank or credit card company to post the refund.

Still have questions? We're here to help — just email us at [email protected]. 🐝